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Career Opportunities

Customer Service Representative

For consideration, follow the link to complete the survey and submit your resume: APPLY NOW

Essential Duties:

  • Work on the phone and online with customers to help resolve their problems, teach them about our products and solutions, and improve their experience with our company.
  • Conduct online product demonstrations with customers.
  • Lead one-on-one online introduction and orientation sessions with new customers.
  • Become knowledgeable about our products and solutions and guide customers to be able to use them well.
  • Serve as first-line support for customers. When appropriate, elevate issues for further technical consideration.
  • Assist in provisioning and shipping product to customers.
  • Answer incoming phone calls and connect people with appropriate personnel.
  • Call customers to proactively ensure their satisfaction with our products and services.
  • Keep detailed records in CRM system.

Requirements:

  • Two years of experience working in customer service is desired – preferably in a technology and/or software environment. Training experience may substitute.
  • Significant desire to listen to customers and solve their problems.
  • High level of comfort extensively working on the phone with customers.
  • Proficient in using a computer and ability to learn and master our Internet-based software solution.
  • Content working on the phone a significant amount of time each day.
  • Organized and intelligent. Able to manage multiple projects and issues simultaneously. Comfortable working in a technology and software solution environment.
  • A High School Diploma is required. Some college work may be helpful.

Provisioning & Fulfillment Specialist

For consideration, follow the link to complete the survey and submit your resume: APPLY NOW

Essential Duties:

This is an entry level job for a detail-oriented individual who can help us keep up with the growing demand for our products and services.

  • Process incoming orders for the company’s fleet tracking devices and services.
  • Activate wireless services and provision tracking units.
  • Setup and assign services in new and existing accounts. Manage parameters and account settings to align with customer needs.
  • Keep detailed records in CRM system.
  • Manage inventory usage, storage, and monthly audits.
  • Coordinate returns and warranty items with manufacturers. Process incoming RMA’s.
  • Occasionally answer incoming phone calls and connect people with appropriate personnel.

Requirements:

  • An individual with strong detail and process orientation is required. Must be able to accurately manage many details in a fast-paced environment.
  • A high-school diploma (or GED) is required.
  • Ability to learn quickly. No experience is necessary, but a willingness and ability to learn is required.
  • Individual must be comfortable with technology. Much work is done on the computer in various software applications.  Extensive training will be provided, but the individual must be comfortable with computers and other technology.
  • Significant desire to do everything correctly and get things right.
  • Organized and intelligent. Able to manage multiple projects and issues simultaneously.

Full-Stack Web Developer

For consideration, follow the link to complete the survey and submit your resume: APPLY NOW

Essential Duties:

The Rhino Fleet Tracking team is a cohesive team where cross-functional work and training are both expected and encouraged.  As a developer, you will have the opportunity to learn and work on all aspects of our distributed, wireless system with customer-facing implications.  Our developers are a vital part of our growth as a company and are encouraged to help us shape the direction of the systems and application for the betterment of our customers.

  • Develop new code individually and in a team environment
  • Must be able to effectively work on multiple projects concurrently
  • Maintain and improve the existing system
  • Ideal candidate will be a self-starter, take direction well, and be able to learn new technologies as needed
  • Strong organizational and time management skills
  • Ability to work in a collaborative team environment
  • Excellent problem-solving & interpersonal skills

Requirements:

  • Required: PHP5+ – Candidate should be an experienced PHP5 developer
  • Required: Javascript – Candidate should be an experienced Javascript developer
  • Required: .NET – Candidate should be an experienced .NET developer
  • Required:  Working knowledge of MS SQL & MySQL – both SQL query language and database structure/design
  • Desired: Experience with MVC frameworks (Codeigniter, Struts, Zend, CakePHP, Symfony, Rails, Django, etc.)
  • Desired: Experience with Node and Angular JS
  • Desired: Object-oriented Development Background – Ideal candidates should understand object-oriented development, and apply the concepts to all they do
  • Desired: Experience with data interchange formats and technologies such as XML, JSON, SOAP, etc.

Digital Marketing Specialist

For consideration, follow the link to complete the survey and submit your resume: APPLY NOW

Essential Duties:

As a Digital Marketing Specialist with Rhino Fleet Tracking, you will have the opportunity to be a part of every aspect of our marketing efforts. Working in our tight, collaborative team, you will give input on branding, messaging, and all aspects of the creative and measurable processes involved in modern marketing practices.

The digital marketing specialist will assist in various aspects of digital media that may include, but are not limited to: social media, CPC campaigns, search engine marketing, organic search engine optimization and web analytics.

  • Assist in creating new lead generation opportunities
  • Create and analyze reports to highlight insights to help drive digital marketing content strategies
  • Assist in writing website content, blog and meta content
  • Create marketing content to be deployed across social media platforms
  • Assist in distributing in-bound leads to sales team
  • Learn SEO best practices to support SEO initiatives and work with SEO tools and platforms to enhance optimization

Requirements:

  • 0-2 years’ experience working in digital marketing, search engines and social media
  • Bachelor’s degree with a focus in Marketing, Business, Advertising, Communications or related field
  • Proficient in Excel
  • Basic understanding of Google Analytics with the ability to quickly become proficient and to learn other digital marketing, advertising and analytics platforms
  • Ability to perform assigned responsibilities with minimal supervision, adhering to deadlines and commitments
  • Excellent verbal, written and communicative skills to communicate marketing messages effectively within web and advertising content and with prospects
  • Organized and able to manage multiple projects and issues simultaneously
  • Experience with Illustrator, Photoshop and WordPress, a strong plus

About our Company:

Rhino Fleet Tracking delivers wireless data and tracking solutions that make people and mobile assets more productive and their organizations more profitable.  We combine GPS, wireless data, and Internet software technologies to help fleet managers gain total visibility and control of their mobile workforce.

Benefits

Successful candidates will earn a competitive salary, vacation and personal time, health insurance package including dental, life insurance, and long-term disability insurance.