As a result of our merger with GPS Insight, Rhino Fleet Tracking is excited to announce that we will be offering GPS Insight’s Field Service Management Software as a solution to our current and future customers.
What is Field Service Management Software?
Field service management is defined in many ways by many different sources. Simply put, it is a system that helps to track the various components of a field service company’s operations. These include customer management, scheduling, dispatching, work orders, payment collection, and the mobile employees themselves.
Field service software is a software as a service (SaaS) platform, generally cloud-based (accessed via a secure website login, rather than on an installed system). Though it is estimated that more than half of field service companies are still using manual methods, the benefits of automating field service management shouldn’t be ignored.
How can Field Service Management help your business?
- Efficient work order to cash – with SPEED!
- Scheduling, dispatching and proof of service
- Payment integration to QuickBooks online
Why Do You Need Field Service Management Software?
As a field service company, one or more of these experiences undoubtedly may seem familiar to you:
- Having to turn down a new job because you didn’t have a way to quickly see the locations and timing of scheduled jobs
- Losing time and business because of incomplete or lost paperwork orders and poor communication
- Waiting on payment from a customer for days, or even weeks, after their job was completed
- Spending extra time manually managing payroll and reconciling your accounting
- Wanting to grow your business but not having the organization or data to help you do it.
These scenarios are frustrating and can be limiting – they eat away at your ability to be efficient, to improve your customer experience, and to grow your business. If you’ve found yourself dealing with these headaches, it is probably time to start exploring your field service software options.
