When you’re a service company, you need to provide the top-notch service your customers expect both on-time and on-budget. Many service companies such as locksmiths, towing companies, and auto glass repair are serving customers in emergency situations. Even if these are not truly dire situations, your customer still feels that heightened sense of urgency, and a slow response will very negatively impact their impression of your company.
GPS fleet tracking allows you to send the right unit to the job every time. When you can know exactly where each of your vehicles are at all times, you will be able to quickly discern which worker can respond to a call quickest. That way, you ensure the most rapid response possible which will keep your customer happy.