Business type: Roadside Assistance
Number of vehicles: 750
GPS Devices: OBD locating every 2 minutes while moving
Auto Rescue’s business is heavily dependent on accurate and timely location of service vehicles so they can respond immediately to stranded drivers. If a service vehicle’s location is inaccurate, a stranded driver could potentially wait for hours instead of minutes.
Auto Rescue relied on a Nextel phone solution for GPS tracking but locations were inaccurate and service vehicles frequently dropped off-line, causing delays and loss of income. Auto Rescue’s customers often became frustrated from long waits for service.
Rhino Fleet Tracking created a custom solution by integrating our software with their fleet management software. The results? Response is faster, service vehicles are always on line, and customers are happier.