Delivery companies and truckers have a lot of things in common, but it really boils down to one thing: you are always on the road. And being on the road truly affects the ways teams are able to communicate.
Having a 30 second in-person conversation with a driver about their behavior could take weeks. Calling a driver while they’re on the road to add a job to their day is dangerous. And receiving calls from frustrated customers because your driver missed a window is a pain for your customer service team.
These are all inconveniences using a fleet management software will alleviate for you.
Fleet tracking not only monitors your vehicles’ whereabouts, it supports companies who mainly spend their time on the road.
Fleet Management Streamlines Communication
With a fleet management system, communication between your drivers and managers has never been easier. Managers no longer have to waste their time checking in on drivers when they can view location on a map.
A lot of businesses receive high-priority jobs throughout the day and need a way to relay it to their drivers while they’re on the go.
Rhino Fleet tracking enables your business to locate the closest driver, add the new destination to their routes for the day, and they can be alerted of all updates and changes.
No need for phonecalls, for paperwork, or mistrust. Fleet management does it for you.
Fleet Management Improves Customer Service
When you’re a customer who orders a product or service, the anticipation before delivery can be frustrating. We all check for our package even moments after ordering because we just want updates.
Using a GPS fleet management system can allow you to send your customers updates as your drivers are nearing their location. Not only can you provide a window for service or delivery, with our software you can automate how and when your customer receives updates.
Having this kind of software at your hands will improve your service and have customers recommending you.
Fleet Management Improves Safety on the Road
When employees are driving, between destinations or leaving work, they are often too focused on getting to the next destination to consider safe driving habits.
You’ll find that drivers are often on their phones, slamming on the brakes, or speeding in order to get to the next job site. We want to eliminate all of those habits for you.
Using a fleet management software enables you to find the habits that are problematic for your business, establish guidelines for behavior, and coach when those habits are easily fixable.
We’re here to support drivers.
